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Site went down after last designer cleared cache

Table Rate Shipping Extension
magento 2 - how to add more parameter to URL view product detail

Site went down after last designer cleared cache.

snappaneldisplays dot com

There has been an error processing your request

The user in the local.xml file is not the one listed there.

Anyone know of how to fix this? or what caused this?

from the var/report

a:4:{i:0;s:98:"SQLSTATE[HY000] [1045] Access denied for user 'snappae_snapn'@'localhost' (using password: YES)";i:1;s:2913:"#0 /home/vegasdi1/public_html/snappaneldisplays.com/lib/Zend/Db/Adapter/Pdo/Mysql.php(109): Zend_Db_Adapter_Pdo_Abstract->_connect()
#1 /home/vegasdi1/public_html/snappaneldisplays.com/lib/Varien/Db/Adapter/Pdo/Mysql.php(320): Zend_Db_Adapter_Pdo_Mysql->_connect()
#2 /home/vegasdi1/public_html/snappaneldisplays.com/lib/Zend/Db/Adapter/Abstract.php(460): Varien_Db_Adapter_Pdo_Mysql->_connect()
#3 /home/vegasdi1/public_html/snappaneldisplays.com/lib/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query('SET NAMES utf8', Array)
#4 /home/vegasdi1/public_html/snappaneldisplays.com/lib/Varien/Db/Adapter/Pdo/Mysql.php(428): Zend_Db_Adapter_Pdo_Abstract->query('SET NAMES utf8', Array)
#5 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Resource.php(169): Varien_Db_Adapter_Pdo_Mysql->query('SET NAMES utf8')
#6 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Resource.php(110): Mage_Core_Model_Resource->_newConnection('pdo_mysql', Object(Mage_Core_Model_Config_Element))
#7 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(320): Mage_Core_Model_Resource->getConnection('core_write')
#8 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(350): Mage_Core_Model_Resource_Db_Abstract->_getConnection('write')
#9 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Resource/Db/Abstract.php(335): Mage_Core_Model_Resource_Db_Abstract->_getWriteAdapter()
#10 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Resource/Cache.php(53): Mage_Core_Model_Resource_Db_Abstract->_getReadAdapter()
#11 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Cache.php(478): Mage_Core_Model_Resource_Cache->getAllOptions()
#12 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Cache.php(520): Mage_Core_Model_Cache->_initOptions()
#13 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/App.php(1183): Mage_Core_Model_Cache->canUse('config')
#14 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Config.php(414): Mage_Core_Model_App->useCache('config')
#15 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/Config.php(294): Mage_Core_Model_Config->_canUseCacheForInit()
#16 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/App.php(413): Mage_Core_Model_Config->loadModulesCache()
#17 /home/vegasdi1/public_html/snappaneldisplays.com/app/code/core/Mage/Core/Model/App.php(343): Mage_Core_Model_App->_initModules()
#18 /home/vegasdi1/public_html/snappaneldisplays.com/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#19 /home/vegasdi1/public_html/snappaneldisplays.com/index.php(87): Mage::run('', 'store')
#20 {main}";s:3:"url";s:1:"/";s:11:"script_name";s:10:"/index.php";}

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Table Rate Shipping Extension
magento 2 - how to add more parameter to URL view product detail

1 Comment on this article

  • User November 12, 2016

    Your local.xml file has incorrect credentials for MySQL username, password, or the database. 100% guaranteed. Either correct the local.xml file in app/etc or create/reset the credentials in MySQL. If the user exists in MySQL and you reset the password, make sure you gave the user enough privileges.

    Check this link.

    Reply

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